Issue/Question
How do I write a message that uses HTML format and allows embedded images and media?
Environment
Cause
This is the default message format in Outlook. HTML is also the best format to use when you want to create messages that look like traditional documents, with various fonts, colors, and bulleted and numbered lists, and when you want to show pictures inside your message.
Resolution
- Select New Email or Reply.
- From the ribbon, select the Format Text tab.
Note: If you do not see this tab, you may need to click Pop Out on the message.
- Ensure that HTML is selected.
- Finish composing message as you would like.