How to Uninstall Mediasite Desktop Recorder

Issue/Question

How do I uninstall the Mediasite Desktop Recorder (MDR) program?

Environment

  • Windows
    • Mediasite

Resolution

  1. Click the Windows  button..
  2. Type Control Panel.
  3. Press Enter.
  4. Click Uninstall a Program.
  5. Scroll to find Mediasite Desktop Recorder and click to select it.
  6. Click Uninstall
  7. Complete the uninstaller instructions.
  8. After the program is uninstalled, navigate here:
    C:\Program Files (x86)\Sonic Foundry\Mediasite Desktop Recorder 2\MDRService
  9. Delete the file mdserv.db.
  10. You can now reinstall the desktop recorder if needed.

Details

Article ID: 3522
Created
Wed 3/25/20 10:51 AM
Modified
Wed 3/25/20 3:36 PM