Your Organization Has Disabled This Device. Error code 135011

Issue/Question

When signing into your WKU Account on a personally-owned device (Windows or Microsoft 365), you may receive the following message or error:

Your organization has disabled this device.
Error code 135011.

Environment

  • Windows
  • Microsoft 365

Cause

Your device has been disabled. Access to WKU services on the device may be restricted.

Resolution

Contact the ITS Service Desk for assistance with enabling your device.