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- Knowledge Base
- Computer, Devices, & Printers
Information about a computer not booting due to no boot devices being found.
- Knowledge Base
- ITS Services & Resources
Information on where to drop off your device when it needs to be services by TopperTech.
- Knowledge Base
- ITS Services & Resources
- Security
Instructions on what to do when you have discovered a keylogger on your computer.
- Knowledge Base
- Computer, Devices, & Printers
- External Drives
Information on recovering files deleted from flash drives.
- Knowledge Base
- Computer, Devices, & Printers
Instructions for receiving assistance with Thermal Failure error message.
- Knowledge Base
- Computer, Devices, & Printers
Information on what to do when you need to return a computer that your department no longer has a use for.
- Knowledge Base
- Computer, Devices, & Printers
Information on what to do when a desktop or laptop computer does not power on.
- Knowledge Base
- ITS Services & Resources
- Classrooms & Labs
Information regarding servicing the printer located in the DSU 1082 Study Lounge.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Chrome OS
Information on what level of support is provided for WKU-owned Chromebooks.
- Knowledge Base
- WKU Systems
- Active Directory
Information about sharing an office computer.
- Knowledge Base
- WKU Systems
- Active Directory
Information about WKU shortcuts that appear on WKU-owned desktops and cannot be removed.