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Information on where to drop off your device when it needs to be services by TopperTech.
Information on what WKU-owned computers are supported by Endpoint Support.
Information on what to do when you need to return a computer that your department no longer has a use for.
Instructions for receiving assistance with Thermal Failure error message.
Information on what level of support is provided for WKU-owned Chromebooks.
Information on how to get new WKU-owned computers installed.
Information on what to do when a desktop or laptop computer does not power on.
Information about a computer not booting due to no boot devices being found.
Instructions on what to do when you have discovered a keylogger on your computer.
Information on recovering files deleted from flash drives.
Information regarding servicing the printer located in the DSU 1082 Study Lounge.
Information about sharing an office computer.
Information about WKU shortcuts that appear on WKU-owned desktops and cannot be removed.