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- Knowledge Base
- WKU Systems
- Blackboard
Information about the First Day Inclusive Access texts on Blackboard.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for resetting fonts in MacOS.
- Knowledge Base
- WKU Systems
- Blackboard
- Grade Center
Information about the different views (List vs. Grid) for Blackboard Ultra courses.
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
- Lab Printing and Scanning
Instructions for sending a print job from your personal computer to a WKU Student Technology Center (STC) printer.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
- Knowledge Base
- Network & Wi-Fi
- Wireless
Instructions for connecting a Chromebook to WKU-Secure.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (Windows)
Information regarding issues with Excel workbooks not opening on Windows.
- Knowledge Base
- WKU Systems
- Blackboard
- Grade Center
Instructions for setting up or changing Overall Grades in Blackboard Ultra Gradebooks.
- Knowledge Base
- WKU Systems
- Blackboard
- SafeAssign
Instructions for viewing SafeAssignments that are not in the gradebook.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for downloading and using Zoom on ChromeOS devices
- Knowledge Base
- Campus Services
Information regarding YUZU eBooks.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for changing your department listed in the Global Address book for WKU.
- Knowledge Base
- Campus Services
Information regarding textbooks acquired through the WKU Store's Day One Access / Complete Solutions First Day program.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for automatically loading apps on macOS startup.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information about the macOS Dock appearing on the wrong screen.