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Ringing to Jabber and Desk Phone
Information about Cisco Jabber and standard desk phones being used simultaneously.
Not Getting a Dial Tone
Information on what to do when you do not get a dial tone on a WKU office phone.
Beeping Sound When Dialing an Off-Campus Number
Information about the beeping sound you get when dialing off-campus phone numbers.
Dialing/Transferring Directly to Voicemail
Instructions for dialing / transferring a call directly to voicemail.
Making a Call from a WKU Phone
Instructions on how to make a phone call from a WKU phone.
Configuring Abbreviated Dialing (Cisco)
Instructions on configuring abbreviated dialing on a Cisco phone.
Using Abbreviated Dialing (Cisco)
Instructions on how to use abbreviated dialing on a Cisco phone.
Adding Additional Speed Dial Numbers (Cisco)
Information on the limit of speed dial numbers on Cisco phones.
Joining a Zoom Phone Audio Conference
Instructions detailing how to join a phone audio conference in Zoom.
Configuring Speed Dialing (Cisco)
Instructions for setting up speed dial numbers on WKU-owned Cisco phones.