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Student Received "Invalid Profile" Error When Using LockDown Browser to Take a Test
How to resolve the issue when a student encounters an "Invalid Profile" error while taking a test in Blackboard using LockDown Browser.
Copying Content in Blackboard Ultra Courses
Instructions for completing a Course Copy with Blackboard Ultra courses.
Forcing Student Assessment Completion
Instructions for an instructor to manually force a submission of an assessment for a student.
Receiving Not a Valid Professor Error
Instructions for receiving Not a Valid Professor when updating Instructor of Record on Banner.
Missing Course
Information on what to do if you do not see your course in Blackboard.
Requesting Student Access to Past Courses
Instructions for requesting student access to past courses that are outside of a normal course term.
Issues with Classroom Technology Hardware
Details on how to resolve a technical issue with WKU Classroom hardware.
Gaining Student Access to Online ITS Trainings
Instructions on how to request online ITS trainings for a student worker.
Enrolled in Incorrect Course
Information for students on what to do when they see a course they are not enrolled when they login to Blackboard.
Removing an Instructor, TA, or GA
Instructions for removing an instructor, TA, or GA from a course site.
Manually Adding Instructor, Student, TA, or GA
Instructions on adding other instructors, TAs, or GAs to a Blackboard course site.
Modifying Instructor-Level Access to Blackboard Courses
Information and instructions for troubleshooting instructor-level access to Blackboard courses.
Forcing Students to Include Instructor On Blackboard Emails
Instructions on how to force the instructor to be included on all bulk emails sent by students through Blackboard.
Creating Groups (Instructor)
Instructions for creating groups within a Blackboard course site by the instructor.
Unable to Send Email to Instructor
Directions on what to do if you are unable to send an email to your instructor from Toppermail.