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- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information on how to change the manager of a shared mailbox account.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for disabling the Cached Exchange Mode in order to resolve Shared Mailbox sync issues.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information about shared mailboxes' deleted items going to a user's personal deleted items folder.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
- Outlook 2019 (Windows)
Information about sending emails from shared mailbox accounts migrated to Microsoft 365.
- Knowledge Base
- ITS Services & Resources
- Security
- Spam/Phishing Control
Instructions for how to turn off scanning for junk mail within Outlook on Windows.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
- Outlook 2019 (Windows)
How to manually sync an unpopulated mailbox in Outlook.