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- Knowledge Base
- Software & Programs
Instructions for exporting Keynote presentations to PowerPoint format.
- Knowledge Base
- Computer, Devices, & Printers
Information on what to do when a desktop or laptop computer does not power on.
- Knowledge Base
- Computer, Devices, & Printers
- Laptops
Instructions to troubleshoot a laptop no longer charging.
- Knowledge Base
- WKU Systems
- Blackboard
Instructions for logging out of Blackboard.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
Information about why there is a password requirement when a WKU-owned computer wakes up.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Instructions for re-enabling sleep or hibernation settings on Windows 10.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
Instructions on how to stop sleep mode when the laptop lid is closed.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
Instructions for changing the sleep settings in Windows 7 and later machines.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Information about Windows 10 prompting to remain powered on to install Windows Updates.