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- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
Instructions for re-obtaining the Microsoft Print to PDF printer option in Windows.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Using Email
Instructions for recovering missing or deleted emails for Student/Faculty/Staff email accounts.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
Information regarding restoring files and folders removed from the P: (personal), S: (shared), and U: (secure) drives.
- Knowledge Base
- Computer, Devices, & Printers
- External Drives
Information on recovering files deleted from flash drives.
- Knowledge Base
- Software & Programs
- Microsoft 365
- OneDrive
Instructions for recovering files that have been removed from OneDrive.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Instructions on how to recover a missing window that is off-screen.
- Knowledge Base
- WKU Systems
- Blackboard
Information on recovering deleted items from Blackboard.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (macOS)
- Word 2019 (macOS)
Information about recovering lost Word documents on macOS.
- Knowledge Base
- WKU Systems
- Omni CMS
- Directories/Pages
Instructions to restore a file previously moved to the Recycle Bin within Omni CMS.
- Knowledge Base
- WKU Systems
- Omni CMS
- Directories/Pages
Information about recovering a deleted folder in Omni CMS.
- Knowledge Base
- Mobile Devices
- iOS
Information about what to do if the passcode to an iOS device is forgotten.
- Knowledge Base
- WKU Systems
- Blackboard
- Notifications
Information on what to do when a notification is inadvertently dismissed.