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- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for enabling / disabling add-ins for Microsoft 365 programs.
- Knowledge Base
- WKU Systems
- TopNet
- Advisors & Student Data Inquiry
Information about accessing 5th Week Check-Ins on TopNet.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for installing the Zoom Add-In in Outlook
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for self-migrating from the Outlook Mobile app to the Microsoft Authenticator app as a default for multi-factor authentication.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2016 (Windows)
- Outlook 2016 (Windows)
Instructions for removing the Adobe Send and Track Add-in which can cause corrupt email attachments.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for adding a new phone or device to access your WKU account.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for configuring and using a Yubico USB Security Key Fob with Microsoft's Authentication.
- Knowledge Base
- WKU Accounts & Passwords
- Guest Accounts
Instructions for setting up WKU Guest Account MFA for Blackboard access.
- Knowledge Base
- WKU Systems
- Modern Campus CMS
- Final Checks
Instructions to fix the accessibility final check moderate problem problem: Heading levels should only increase by one.