Issue/Question
How do I enable/disable add-ins in Microsoft 365 programs?
Environment
Cause
Particular add-ins can cause a variety of issues within different Microsoft 365 programs. This can be determined by starting the program in Safe Mode.
Resolution
Add-ins for Microsoft 365 apps are currently unavailable for WKU accounts; the instructions below are for convenience in the event that you have a personal Microsoft 365 account.
- Within the specific Microsoft 365 program, choose the File from the menu ribbon.
- Select Options from the left side of the page.
- Choose Add-Ins from this menu.
- View the list of add-ins and select Go listed beside the Manage dropdown menu.
- Check or uncheck the box next to the appropriate add-in to enable/disable.
- You may also Add or Remove add-ins from this menu.
- Choose OK.
- Restart the specified Microsoft 365 program to ensure the program is functioning appropriately.