Search13 Results
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information on "temporary locked" error message when trying to login to email.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information about shared mailboxes' deleted items going to a user's personal deleted items folder.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (macOS)
Information about run-time errors when using an unsupported version of Adobe Acrobat with newer versions of Microsoft Office on macOS devices.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for installing the Zoom Add-In for Outlook 365 accounts.
- Knowledge Base
- Software & Programs
- Microsoft 365
- OneDrive
Instructions for uploading and sharing Office files in OneDrive. For all supported operating systems and Office versions.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information about when [Compatibility Mode] is displayed in title bar of Microsoft 365 applications.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information about using your TopperMail account with a trial version of Microsoft 365.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for signing into Zoom add-in for the first time after installing it in O365.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- OWA (Outlook Web Access)
Information about Outlook Web Access (OWA) loading a non-WKU account when clicking a link to navigate to the account.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions on how to fix the Save as Adobe PDF function in Microsoft Word.
- Knowledge Base
- Software & Programs
- Microsoft Office
Instructions for enabling / disabling add-ins for Microsoft 365 programs.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
- Outlook 2019 (Windows)
Instructions for applying the same view settings to all mail folders in Outlook 2019.