Issue/Question
When I leave employment at WKU, do I get to keep my email address?
Resolution
Retirees
WKU Retirees are ineligible for Microsoft Office (ex., Word, Excel, PowerPoint); retirees are eligible only for an email address. WKU ITS only provides support for accessing this address via Outlook Web Access (OWA).
For WKU retirees, contact Human Resources and verify Banner status will say Retired. If so, your @wku.edu address will remain active; however, you must access account periodically (at least once every six months) to keep it active.
Separation of Employment / Termination
Though under no binding obligation, voluntary separation of employment situations typically have email access deactivated 30 days after termination in Banner. At any point thereafter, the address is eligible for deletion. Though it is recommended that all non-business correspondence be kept separate from your WKU email account, you must migrate any such communications to a personal account prior to deactivation. Once deleted, people attempting to email your @wku.edu address will receive an automatic reply that the address cannot be found.
Temporary or Seasonal
If the position is a temporary or seasonal and there will be a time period where you have a break in employment with WKU, contact Human Resources at 270-745-5360 to get your Banner status set as something other than terminated during that time period.
If you need assistance, please contact the ITS Service Desk or submit a service request by clicking the Request Service button.