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Replying to an Email Scam
Replying to an Email Scam
Tags
email
phish
report
reporting
scam
phishing
Issue/Question
I have accidentally responded to a malicious email phishing scam. What do I do?
Environment
WKU Email (Exchange/TopperMail)
Resolution
If you have
not
responded to the message, see the related article
Spam/Phishing Scam Instructions
for instructions on reporting the message as phishing.
If you responded to the message with
account information
(e.g., username and password),
reset your email password
as soon as possible and contact the
WKU ITS Service Desk
.
If you responded to the message with
demographic information
(e.g., your name, address, Social Security Number, etc.), follow the above steps but also consider contacting the police to file an identity theft report.
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Details
Article ID:
1186
Created
Thu 2/26/15 2:19 PM
Modified
Thu 9/9/21 2:12 PM
Related Articles (4)
Reporting Internet Crime
Reporting criminal activity to the proper authorities.
Reporting Spam/Phishing Email
Information for handling spam and phishing scam emails.
Resetting Your NetID Password
Instructions for resetting your NetID password.
Verifying Legitimacy of WKU Emails
Information about verifying the legitimacy of an email send from a WKU email address.
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Check out this article I found in the ITS Client Portal knowledge base.<br /><br /><a href="https://td.wku.edu/TDClient/34/Portal/KB/ArticleDet?ID=1186">https://td.wku.edu/TDClient/34/Portal/KB/ArticleDet?ID=1186</a><br /><br />Replying to an Email Scam<br /><br />Instructions on what to do if you responded to a phishing email scam.