Connecting Fitbit Versa to Internet

Issue/Question

How do I connect my FitBit Versa to the WKU WiFi?

Environment

  • FitBit Versa

Cause

The FitBit Versa uses multicast technology to communicate with the FitBit app on the host phone. Our network does not support multicast technology.

Resolution

A FitBit Versa cannot connect to the WKU WiFi.

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