Search15 Results
- Knowledge Base
- WKU Systems
- Qualtrics
Information on what to do if you need assistance with Qualtrics.
- Knowledge Base
- WKU Systems
- Library Systems
Instructions for when Online Interlibrary Loan system displays error: You may be signed into one institution at a time.
- Knowledge Base
- WKU Systems
- Blackboard
Information for Instructors who have students that are having technical issues with Blackboard.
- Knowledge Base
- WKU Systems
- Google Workspace for Education
Instructions for reporting a problem or issue with a Google Workspace for Education account.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
Information about what to do if your clicker is having issues.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Information on what to do when you have issues with equipment checked out through TopperTech (formerly TRC).
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions on what to do if you cannot hear a built-in mic in a Zoom meeting when the mic is not muted.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Information for troubleshooting no video in Zoom when using the computer's built-in webcam
- Knowledge Base
- Campus Phone & Voicemail
- Cisco Jabber
Instructions for reporting problems with Cisco Jabber.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for reporting a problem with WKU email accounts.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
Information on how to handle issues with EPAF forms.
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
Instructions for clearing bad or failed print jobs on a Windows computer.
- Knowledge Base
- WKU Systems
- Active Directory
- Accounts
Information about correcting an incorrect username or password error when logging into a computer.
- Knowledge Base
- Campus Services
Instructions on what to do when you can't sign into the Parking and Transportation Permit website but you can sign into myWKU.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2016 (Windows)
- Outlook 2016 (Windows)
Instructions for changing the text size in Outlook 2016 on Windows.