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- Knowledge Base
- Campus Services
Information regarding non-WKU sources requesting student contact information.
- Knowledge Base
- Software & Programs
- Adobe
- Adobe Acrobat
Information about Adobe Reader displaying the following error: Fatal Error: Acrobat failed to connect to the DDE server.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
- Knowledge Base
- Software & Programs
- Microsoft 365
- OneDrive
Information regarding files synced through the OneDrive for macOS app that are giving a permissions error.
- Knowledge Base
- Software & Programs
- SPSS
Instructions for opening SPSS and creating a desktop shortcut.
- Knowledge Base
- Software & Programs
- SPSS
Instructions on resolving error #2072 when opening SPSS on a Mac.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for opening an MSG file on macOS.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2016 (Windows)
- Word 2016 (Windows)
Instructions on how to open an Office program document that has a Grant Access Error.
- Knowledge Base
- Software & Programs
- SAS
Instructions for opening SAS after installation.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2016 (Windows)
- Outlook 2016 (Windows)
Instructions on setting voicemail attachments to open with VLC.
- Knowledge Base
- WKU Systems
- Blackboard
- Discussion Board
Information on resolving errors when opening attachments from a discussion board post.
- Knowledge Base
- ITS Services & Resources
- ITS Service Desk
Information about the hours the IT Service Desk is open.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2016 (Windows)
- Outlook 2016 (Windows)
- Calendar
Instructions to add another person's Exchange calendar within Outlook.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- OWA (Outlook Web Access)
Instructions on how to mark an email as not junk in OWA.
- Knowledge Base
- WKU Systems
- Banner
Instructions on how to access forms in Banner.