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Unzipping a Zip File
Instructions for opening a Zip file in Windows.
Marking Email as Not Junk
Instructions on how to mark an email as not junk in OWA.
Office Suite Programs Crashing / Not Responding
Instructions on what to do if a Microsoft Office program is crashing or having issues opening.
Opening Links in New Tabs
Instructions for opening links in a new tab on Firefox.
Acrobat Failed to Connect to the DDE Server
Information about Adobe Reader displaying the following error: Fatal Error: Acrobat failed to connect to the DDE server.
Start Menu or Taskbar Not Working
Instructions on what to do your Start Menu stops functioning in Windows 10.
Opening Installed Programs
Information on how to locate an installed program that does not have a shortcut on the desktop.
Opening a Zip File
Instructions for opening a Zip file on a Mac.
Dock Icons Not Appearing
Information about Dock icons not appearing on macOS.
Opening OpenDocument Presentation Files
Instructions for saving an OpenDocument Presentation as a PowerPoint Presentation.
Receiving Error #2072 (macOS)
Instructions on resolving error #2072 when opening SPSS on a Mac.
Adobe Acrobat Pro Not Opening
Instructions for re-activating/re-installing Adobe Acrobat/Creative Suite when Acrobat will not open.
Opening Webarchive Files
Information about opening .webarchive files.
Opening Microsoft Office Files
Information about Safari not opening Microsoft Office files.
Locating Files Opened but not Saved
Information on where unsaved files opened through Firefox are stored.