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Closing or Opening a Blackboard Course Site
Instructions for closing a Blackboard course or opening a course that was previously closed.
Issues with AppXtender
Instructions on getting assistance with AppXtender issues.
Setting Web Browser to Save Instead of Open PDFs
Instructions on how to change default PDF document opening behavior within web browsers.
Setting Outlook to Open Links Using Default Browser
Instructions for setting Outlook to open links using the default browser.
Releasing Content by Date in Blackboard Ultra Courses
Instructions for setting release conditions for content in Blackboard Ultra Course view.
Opening SPSS
Instructions for opening SPSS and creating a desktop shortcut.
Receiving User Does Not Have Access Privileges Permission Error (macOS)
Information regarding files synced through the OneDrive for macOS app that are giving a permissions error.
Unable to Open .PDF Files Due to Permissions Issue
Instructions on how to resolve a permissions issue when opening .PDFs on a Mac.
Workbook Not Opening
Information regarding issues with Excel workbooks not opening on Windows.
Documents Opening as Read-Only
Information regarding documents that open as Read-Only.
Opening a file in AutoCAD
Instructions for opening a file in AutoCAD on macOS.
Outside Source Requesting Student Contact Information
Information regarding non-WKU sources requesting student contact information.
Acrobat Failed to Connect to the DDE Server
Information about Adobe Reader displaying the following error: Fatal Error: Acrobat failed to connect to the DDE server.
Receiving Error #2072 (macOS)
Instructions on resolving error #2072 when opening SPSS on a Mac.
Opening a .MSG File on macOS
Instructions for opening an MSG file on macOS.