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Closing or Opening a Blackboard Course Site
Instructions for closing a Blackboard course or opening a course that was previously closed.
Installing Respondus Lockdown Browser
Instructions for downloading and installing the Respondus Lockdown Browser.
Setting Outlook to Open Links Using Default Browser
Instructions for setting Outlook to open links using the default browser.
Opening SPSS
Instructions for opening SPSS and creating a desktop shortcut.
Receiving User Does Not Have Access Privileges Permission Error (macOS)
Information regarding files synced through the OneDrive for macOS app that are giving a permissions error.
Unable to Open .PDF Files Due to Permissions Issue
Instructions on how to resolve a permissions issue when opening .PDFs on a Mac.
Workbook Not Opening
Information regarding issues with Excel workbooks not opening on Windows.
Opening a file in AutoCAD
Instructions for opening a file in AutoCAD on macOS.
Acrobat Failed to Connect to the DDE Server
Information about Adobe Reader displaying the following error: Fatal Error: Acrobat failed to connect to the DDE server.
Opening SAS
Instructions for opening SAS after installation.
Voicemail Not Opening
Instructions on setting voicemail attachments to open with VLC.
Hyperlinks Won't Open
Instructions for opening a hyperlink (URL) in Blackboard when clicking the hyperlink doesn't work.
Unzipping a Zip File
Instructions for opening a Zip file in Windows.
Office Suite Programs Crashing / Not Responding
Instructions on what to do if a Microsoft Office program is crashing or having issues opening.
Opening Links in New Tabs
Instructions for opening links in a new tab on Firefox.