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- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for reporting a problem with WKU email accounts.
- Knowledge Base
- WKU Systems
- Blackboard
- Assignments
Information about changing an assignment after it is submitted.
- Knowledge Base
- Network & Wi-Fi
- Wireless
Information about WKU's wireless network and what to do if you are having Wi-Fi issues.
- Knowledge Base
- WKU Systems
- Omni CMS
- Directories/Pages
Instructions on where to report incorrect information found on a WKU website.
- Knowledge Base
- WKU Systems
- Qualtrics
Information on what to do if you need assistance with Qualtrics.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Information about Microsoft Shared Experiences.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Information on what to do when you have issues with equipment checked out through TopperTech (formerly TRC).
- Knowledge Base
- Software & Programs
- Office 365
Information about Office 365 installations failing to start.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
Information about what to do if your clicker is having issues.
- Knowledge Base
- Campus Phone & Voicemail
- Cisco Jabber
Instructions for reporting problems with Cisco Jabber.
- Knowledge Base
- WKU Systems
- Blackboard
Information for Instructors who have students that are having technical issues with Blackboard.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
Information on what to do if you cannot login to iStart.
- Knowledge Base
- WKU Systems
- Google G Suite
Instructions for reporting a problem or issue with a Google G Suite account.
- Knowledge Base
- Network & Wi-Fi
- Wireless
Information and instructions regarding problems connecting to WKU's wireless networks.
- Knowledge Base
- Software & Programs
- Adobe Acrobat
Instructions for correcting the error Installation Problem: IMS lib not found when opening Adobe Acrobat.