Using Cisco AnyConnect VPN (Android)

Issue/Question

How do I use the Cisco AnyConnect VPN device on my Android device?

Environment

  • Android Device
    • Cisco AnyConnect VPN

Resolution

 Note: You must be approved by WKU IT Security in order to use the Cisco VPN. If you have not requested access yet, please follow these instructions.

  1. Open Cisco AnyConnect app.
  2. Slide the AnyConnect VPN button to the On position.
  3. Type in the following information:
    • Username: Your NetID
    • Password: Your NetID password
    • Second Password: This is the password obtained from your Duo Mobile App on your cell phone.
  4. Tap Connect.

 Note: If you have any questions or issues please contact the IT Helpdesk or submit an online request.

 

Helpdesk Consultants Only

If a client calls in having issues with the Cisco AnyConnect VPN fill out ticket template Security > Cisco AnyConnect VPN > Question or Problem and route to Work Group - Security & Identity Management.

Details

Article ID: 2569
Created
Wed 3/1/17 11:10 AM
Modified
Tue 5/30/17 4:58 PM