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Creating a Mailing Group in Microsoft 365
Instructions on creating mailing groups in Outlook.
Logging into WKU Email
Instructions for logging into WKU email.
Toggling the Reading Pane (OWA)
Instructions for turning on or off the reading pane in OWA.
Shared Mailbox Folders Not Appearing
Instructions for disabling the Cached Exchange Mode in order to resolve Shared Mailbox sync issues.
Associating a New Device
Instructions on how to add a new device to your Duo Mobile account.
Not Receiving Emails
Instructions on what to do when you notice you are no longer receiving emails to your WKU email account.
Using OneDrive to Share Files (OWA)
Instructions for logging into Webmail to upload a file within Microsoft OneDrive and sharing it with other users.
Disabling Notification Sounds
Instructions for disabling notification sounds in OWA.
Forwarding an Email
Instructions on how to forward an email through the Outlook Web App (webmail.wku.edu).
Viewing Calendar Online Through OWA
Instructions for viewing a WKU email account calendar online.
Changing the Default Font and Size (OWA)
Instructions on how to edit the font and size of font in OWA
Managing Email Addresses in Blocked Senders List
Instructions for adding or removing a sender in the blocked senders and domains list.
Creating Folders
Instructions for creating a new folder on Outlook Web Access (OWA).
Reporting Spam/Phishing Email
Information for handling spam and phishing scam emails.
Supported Email Applications
Information about what email applications are supported by WKU.