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Unsending an Email
Information on unsending an email.
Using Microsoft Authenticator App
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
Logging into WKU Email
Instructions for logging into WKU email.
Changing Student Email Multi Factor Authentication Phone Number
Information about changing a student email multi factor authentication number.
Accessing and Using Microsoft 365 After Graduation
Information about accessing Microsoft 365 after graduation and/or absence from WKU.
Resetting TopperMail or Google Workspace Multi-Factor Authentication
Instructions for resetting MFA on TopperMail or Google Workspace accounts.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Changing Voicemail Message
Instructions on changing your voicemail message on your campus phone.
Requesting a Mailing List
Instructions on how to request a new mailing list hosted by WKU ITS.
Changing Shared Mailbox Account Manager
Information on how to change the manager of a shared mailbox account.
Sending Secure or Large Files
Information for WKU Faculty/Staff/Students on how to send secure and/or large files over the internet.
Accessing Another Employee's Accounts
Information about how to gain access to another employee's accounts.
Alternative WKU Email Domains
Information on mail sent from alternative WKU email domains.
Shared Mailbox Deleted Items Stored in Personal Account Deleted Items
Information about shared mailboxes' deleted items going to a user's personal deleted items folder.
Requesting Alumni Email Account
Instructions for Alumni requesting that a WKU email account be created.