Articles about the WKU Library systems (e.g., One-Search Library Catalog, ILL, TIPASA).

Articles (10)

Accessing Kanopy

Information on accessing the Kanopy video service.

Accounts Flagged for Suspicious Activity

Instructions for encountering Accounts Flagged for Suspicious Activity when accessing Library Databases.

ILL Error: Account has Expired

Instructions for when Online Interlibrary Loan system displays error: Your account has expired.

ILL Error: Authentication Failed

Instructions for when Online Interlibrary Loan system displays error: The user name or password is invalid. Authentication Failed.

ILL Error: Credentials are Incorrect

Instructions for when Online Interlibrary Loan system shows error: login credentials are incorrect.

ILL Error: No Single Sign-On Request Could be Found

Instructions for when Online Interlibrary Loan system displays error: An error occurred on the MetaAuthentication System Details: No Single Sign-On request could be found.

ILL Error: Please Sign Out of All Other Institutions

Instructions for when Online Interlibrary Loan system displays error: You may be signed into one institution at a time.

ILL Error: Unable to Process Your Request

Instructions for when Online Interlibrary Loan system displays error: We’re sorry. We are unable to process your request at this moment. Please try again later.

Issues Accessing the Online Interlibrary Loan System (ILL)

Information about problems accessing the Online Interlibrary Loan System.

WKU Libraries Interlibrary Loan (ILL) System

Information regarding WKU Interlibrary Loan (ILL) systems.