Signature Field Appears Unsigned

Issue/Question

I signed a document using Adobe Fill & Sign inside Adobe Reader, but the signature field says it's still unsigned.

Environment

  • Adobe Reader

Cause

The Fill & Sign features simply overlay text and images on PDF documents which are different than filling in the form fields or signing the document with a cryptographically secure Digital ID or Certificate.

Resolution

Sign the document with a Digital ID or Certificate, refer to the related article for help.

 Note: This requires the professional version of Adobe Acrobat DC or for Extended Features in Adobe Reader to have been enabled by the document's author.

Details

Article ID: 2627
Created
Thu 3/23/17 2:57 PM
Modified
Wed 11/6/19 3:31 PM