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Clearing Cache
Instructions for clearing cache in a browser.
Supported Browsers and Operating Systems
Information regarding supported browsers for Blackboard.
Student Received "Invalid Profile" Error When Using LockDown Browser to Take a Test
How to resolve the issue when a student encounters an "Invalid Profile" error while taking a test in Blackboard using LockDown Browser.
Selecting All Content
Instructions for selecting all content using a keyboard command for Windows.
Forcing Download of a File in the Browser
Force a binary file (PDF, DOCX, etc) to be downloaded instead of being opened in the browser.
Unexpectedly Clearing Browsing History in Firefox
Instructions on what to do when Firefox isn't saving your browsing history.
Installing Respondus Lockdown Browser
Instructions for downloading and installing the Respondus Lockdown Browser.
Setting Web Browser to Save Instead of Open PDFs
Instructions on how to change default PDF document opening behavior within web browsers.
Open INB AX Bridge Error
Information about Chrome prompting to Open INB AX Bridge when connecting to Banner Document Imaging.
Disabling Unwanted Notifications in Browser
Instructions for disabling full-screen hijack and other unwanted notifications.
Updating Google Chrome
Instructions for updating Google Chrome.
Online Forms Submitting Incorrect Information
Information regarding Microsoft Edge browser submitting the wrong data in forms.
Changing Default Browser
Instructions for choosing which web browser should open when clicking links.
Setting Outlook to Open Links Using Default Browser
Instructions for setting Outlook to open links using the default browser.
Respondus LockDown Browser Information
Information regarding LockDown Browser.