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Students using Respondus LockDown Browser on Windows may experience authentication issues when Microsoft passkeys are enabled. This article provides a temporary workaround for Windows 11 users.

Information regarding supported operating systems for the Respondus LockDown Browser.

Instructions for downloading and installing the Respondus Lockdown Browser.

Instructions for requiring students to use LockDown Browser for exams in Blackboard Original and Ultra courses.

Information about the Respondus LockDown Monitor (which works in tandem with Respondus LockDown Browser) for Blackboard exams.

Instructions for allowing students to use specific websites while taking an exam via Respondus Lockdown Browser.

Information on why a user might encounter a "Site can't be reached" error when attempting to run a Banner Finance report.

Information regarding supported browsers for Blackboard.

Instructions for clearing cache in a browser.

Instructions on how resolve an Instructor-side issue related to Respondus LockDown Browser that can generate a number of different error messages.

Information about if students can view test feedback for assessments in Blackboard that require the Respondus Lockdown Browser.

Information regarding an exit password for the LockDown Browser.

Information regarding LockDown Browser.

Instructions for disabling Google Chrome asking to save each file before downloading and setting a preferred download location.

Instructions for changing the properties in a document to open in a desired location.