Online Forms Submitting Incorrect Information

Issue/Question

Why are online forms I submit filling with incorrect information?

Environment

  • Microsoft Edge browser

Cause

Microsoft added autofill behavior to the Edge browser called "Last Used." When you fill out a form and select an autofill option, it will replace values on the entire form, including above your current location on screen. If you do not see and fix the replaced value, you send the wrong information when you submit the form.

Resolution

There is not a way to disable this Microsoft Edge behavior.

The workaround is to fill out forms using a different web browser, such as Chrome or Firefox. See the related knowledge articles to the right if you want to change your default browser.

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