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- Knowledge Base
- WKU Systems
- Modern Campus CMS
- Final Checks
Instructions how to fix the accessibility final check serious problem: Table headers in a data table must refer to data cells.
- Knowledge Base
- WKU Systems
- TopNet
- Advisors & Student Data Inquiry
Information about getting access to the Advisor tab within TopNet.
- Knowledge Base
- WKU Systems
- InfoView
Information on how to run InfoView reports if errors are observed.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for using the Microsoft Authenticator app if you do not currently have internet connectivity on your smart phone or mobile device.
- Knowledge Base
- Software & Programs
- Web Browsers
Instructions for clearing cache in a browser.
- Knowledge Base
- Software & Programs
- Web Browsers
- Microsoft Edge
Information regarding Microsoft Edge browser submitting the wrong data in forms.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Chrome OS
Instructions on how to reset your Chromebook to default settings.
- Knowledge Base
- WKU Systems
- TopNet
- Advisors & Student Data Inquiry
Instructions for removing stored student IDs from the Advisors & Student Data Inquiry tab in TopNet in Chrome.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for manually backing up iOS content to iCloud.
- Knowledge Base
- Mobile Devices
- iOS
Information on resolving an issue where your iOS 9 device is using more data than normal.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2016 (Windows)
- Excel 2016 (Windows)
Instructions on how to apply conditional formatting to cells in Excel 2016.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2016 (Windows)
- Outlook 2016 (Windows)
Instructions on how to set the default Outlook data file.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
- Outlook 2019 (Windows)
Instructions for clearing the cache in Outlook.
- Knowledge Base
- Software & Programs
- Web Browsers
- Safari
Instructions for importing data from other browsers into Safari.
- Knowledge Base
- Software & Programs
- Web Browsers
Instructions for correcting the Missing Payment Form Data error when processing a payment to WKU Parking and Transportation.