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Creating Folders on the Shared Drive
Information about creating folders on the WKU Shared Drive.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Mapping Network Drives (Windows 10)
Instructions for mapping network drives on a Windows 10 computer.
Adding Shared Calendars (Outlook for macOS)
Instructions for adding a shared calendar in Outlook 2019 on macOS computers.
Cannot Send Messages from Shared Mailbox
Information about sending emails from shared mailbox accounts migrated to Microsoft 365.
Adding Secondary Exchange Accounts (Outlook 2019)
Instructions for adding a secondary Exchange account to Outlook 2019 on Windows.
Changing TopNav Branding
Instructions for changing the TopNav branding on a page in Omni CMS.
Requesting Shared Mailbox Accounts
Instructions for requesting a shared mailbox account (e.g., bigred@wku.edu).
Logging Into Connect4Education
Information about Connect4Education.
Adding an Access Code to a Ricoh Printer
Information on adding an access code to an MPS Ricoh printer.
Changing Department in the Global Address Book
Instructions for changing your department listed in the Global Address book for WKU.
Changing Campus Directory Information
Information for who to contact if name, location, department, phone number, and or email address is incorrect.
Adding an Access Code to a Konica Minolta Printer (Windows)
Information on adding an access code to a Konica Minolta printer on a Windows computer.