Search12 Results
- Knowledge Base
- WKU Systems
Information about getting support for TutorTrac.
- Knowledge Base
- WKU Systems
Information about getting support for the ADX server.
- Knowledge Base
- WKU Systems
- Active Directory
Information about the "No log-on servers available" error you can get when trying to log in to a WKU-owned computer.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information about updating mail application credentials after having your email account migrated to Microsoft 365.
- Knowledge Base
- Software & Programs
- Adobe
- Adobe Acrobat
Information about Adobe Reader displaying the following error: Fatal Error: Acrobat failed to connect to the DDE server.
- Knowledge Base
- Network & Wi-Fi
- Wireless
Instructions for resolving the "Access Blocked" error message on WKU's WiFi.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
- Outlook 2019 (Windows)
Instructions for toggling Work Offline mode in Outlook.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 8
Instructions for changing proxy settings on Windows 8 computers.
- Knowledge Base
- Network & Wi-Fi
Instructions for resolving issues with accessing non-WKU websites from the on-campus WKU network.
- Knowledge Base
- WKU Systems
- Active Directory
Information about logging in to a WKU-owned laptop.
- Knowledge Base
- Software & Programs
- Respondus
Information on how to resolve the error that Respondus cannot download an exam because the Bb server is not set up correctly to Export exams.
- Knowledge Base
- WKU Systems
- Blackboard
- LockDown Browser
Information regarding the following error message in LockDown Browser: Update server is not supplying information, or the connection to update server is blocked. Please try again later.