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- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Instructions for expanding the device list on a Windows device to show connected network drives.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (macOS)
- Outlook 2019 (macOS)
Instructions for toggling the sidebar off and on for Outlook 2019.
- Knowledge Base
- WKU Systems
- Blackboard
- Course Design
Instructions for Instructors on making course links in the course menu available to the students.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 11
Instructions for enabling always showing the scrollbar.
- Knowledge Base
- WKU Systems
- Blackboard
- Grade Center
Information about Grade Center columns that are missing after being created.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions on how to mute/hide your camera output in a Zoom meeting.
- Knowledge Base
- WKU Systems
- Blackboard
- Discussion Board
Instructions for adding a Mashup to a Discussion Board description.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2016 (Windows)
- Outlook 2016 (Windows)
Instructions for enabling images to automatically download in Outlook 2016.
- Knowledge Base
- WKU Systems
- Blackboard
Information on how to force a course's navigation menu to appear.
- Knowledge Base
- WKU Systems
- Blackboard
- Grade Center
Instructions for hiding or showing students within the Full Grade Center of Blackboard.