Hiding and Showing Folders (OWA)

Issue/Question

How do I hide or show my inbox folders in OWA? 

Environment

  • Outlook Web Access (OWA)

Cause

Each Inbox folder that has folders nested below it may be expanded or collapsed to show or hide additional folders.

Resolution

Nested Inbox folders may be hidden or shown by using the chevron arrow next to the folder name. Toggle this chevron on  (pointed down) to show your folders, or off  (pointed right) to hide your folders.

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Instructions for hiding or showing inbox folders for Outlook 2016.