Adding Exchange Email (Android)

Issue/Question

How do I add my WKU Exchange account to my Android phone/tablet?

Environment

  • Android Mobile Devices

Resolution

Note: Shared mailboxes accounts do not have the ability to add their account to mobile devices through this method. Please see this article for further information.
  1. Open the Application Launcher.
  2. Select Email.
  3. Enter your full email address (e.g. big.red@wku.edu) and your NetID password, if asked, then select Sign In.
  4. If asked to to sign in to an Internet Account, select Continue
  5. Enter in the information requested. You may need to type in your full email address and password
  6. Authenticate using Duo, if prompted. 
  7. Select OK when prompted about Remote security administration.
  8. Name the account as desired.
  9. Select Activate at the device administration prompt to complete the setup.
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Details

Article ID: 152
Created
Fri 5/16/14 2:02 PM
Modified
Thu 3/9/23 8:42 AM

Related Articles (2)

Information about updating mail application credentials after having your email account migrated to Microsoft 365.
Instructions for adding a WKU Exchange account through the Outlook for Android app.