Blank Screen When Opening Respondus Lockdown Browser

Issue/Question

When I open Respondus Lockdown Browser, all I see is a blank screen.

Resolution

This typically occurs when the Lockdown Browser is running on a machine with more than one monitor.  Disconnecting all but the main monitor will resolve the issue.

Details

Article ID: 3540
Created
Fri 4/3/20 5:10 PM
Modified
Mon 4/6/20 1:37 PM