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Resetting Office for Mac License and Sign-In
Instructions on clearing license and activation files stored in macOS system folders that may prohibit activation and use of Office for Mac apps.
Blackboard Supported Browsers and Operating Systems
Information regarding supported browsers for Blackboard.
Installing Microsoft Office on WKU-Owned Macs
Instructions for installing Microsoft Office on a WKU-owned macOS device.
Syncing Mac to Log In with New Password
Instructions for Mac users needing to update the computer account password to stay in sync with their NetID account password.
Computer Ordering in TopShop
Instructions for ordering a computer through TopShop.
Unable to Add WKU Email to Apple Mail (macOS)
Information regarding Microsoft's depreciation of Exchange Web Services (EWS) and the impact on Apple Mail (macOS).
Enabling Booklet Printing (macOS)
Instructions for enabling booklet printing on macOS devices.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Apps and Settings Installed During Initial Setup
Information that details what applications and settings are installed when setting up a WKU-owned machine for a client.
Installing Microsoft 365
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
Printing in Color (macOS)
Instructions for printing in color from a Mac to a Manage Print Service (MPS) device.
Connecting to a Wireless Network
Instructions for connecting to a wireless network (WKU-SECURE, WKU-WIRELESS, and WKU-GUEST)
Adding WKU Email to Device
Instructions for adding a WKU Account onto an Android, iOS, or macOS device.
Clearing Outlook Cache
Instructions for resetting an account in Outlook for macOS.
Edit Permissions for Zoom Desktop Client for MacOS
Instructions on how to edit permissions for Zoom if the client clicked "Don't Allow" when prompted to give microphone or camera access by the Zoom Desktop Client.