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- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (macOS)
- Outlook 2019 (macOS)
Instructions for toggling the sidebar off and on for Outlook 2019.
- Knowledge Base
- Software & Programs
- Microsoft 365
- OneDrive
Information about Microsoft OneDrive.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions on creating mailing groups in Outlook.
- Knowledge Base
- ITS Services & Resources
- Library Systems Office
Information about getting logged into the Library's databases.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Information about accessing Microsoft 365 after graduation and/or absence from WKU.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (macOS)
Instructions for installing Microsoft Office on a WKU-owned macOS device.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
- Knowledge Base
- Software & Programs
- Microsoft 365
- OneDrive
Information regarding files synced through the OneDrive for macOS app that are giving a permissions error.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (macOS)
Instructions on clearing license and activation files stored in macOS system folders that may prohibit activation and use of Office for Mac apps.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (macOS)
Instructions for allowing Keychain Access to Office apps on macOS computers.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Bookings With Me
These instructions detail how one can share their Booking page and their specific meeting types within Bookings With Me.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
Information about installing Microsoft Project and Visio on a WKU-Owned computer.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Information about emails bouncing back when using auto-completed address entries.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for disabling the Cached Exchange Mode in order to resolve Shared Mailbox sync issues.