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Logging into Microsoft OneDrive
Instructions for logging into Microsoft OneDrive with a WKU Exchange account.
Sensitive Information Replaced with Text File
Information on how to have a file on the S (Shared) drive that was replaced with a text file restored.
Accessing Another Employee's Accounts
Information about how to gain access to another employee's accounts.
OneDrive Information for Faculty and Staff
Information about Microsoft OneDrive.
Accessing Shared/Secure Drive Off Campus
Information for accessing network drives off campus.
Creating Folders on the Shared Drive
Information about creating folders on the WKU Shared Drive.
Receiving User Does Not Have Access Privileges Permission Error (macOS)
Information regarding files synced through the OneDrive for macOS app that are giving a permissions error.
Restoring Deleted Files/Folders
Information regarding restoring files and folders removed from the P: (personal), S: (shared), and U: (secure) drives.
Network Drive Folders Missing When Working Remotely
Instructions for restoring missing network drives when connected to the VPN off campus.
Mapping Network Drives (macOS)
Instructions for mapping to the Shared (S:) and Personal (P:) Active Directory drives on a Mac.
Mapping Network Drives (Windows)
Instructions for mapping network drives on a Windows computer.
Displaying Disk Usage and Availability
Instructions on how to see how much space is in use on your Mac.
Formatting a USB Drive
Instructions for formatting a USB drive.
Signing Out of the OneDrive Application (Windows)
Instructions for signing out of OneDrive application on Windows.
Fixing Broken Storage Devices
Information on recovering files deleted from flash drives.