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Editing a Mediasite Video
Instructions for editing a Mediasite video.
Recording Attendance for Event
Instructions for using the Activity Engagement admin for recording attendance for a WKU sponsored event.
Default Destination of Voicemail Messages (Cisco Phones)
Information for default voicemail messages location in WKU email account.
Receiving Not a Valid Professor Error
Information regarding Not a Valid Professor error when updating Instructor of Record in Banner.
Recording an Active Zoom Meeting
Instructions for recording an active Zoom meeting.
Proxy Access to TopNet for Students
Instructions to setup proxy access to educational records in TopNet.
Scheduling a Zoom Meeting to be Recorded
Instructions for scheduling a Zoom meeting to be recorded.
WKU Zoom Recording Retention Policy
Information on WKU ITS's policy on WKU Zoom Cloud Recording video retention.
Accessing Your Zoom Cloud Recordings
Instructions for accessing Zoom Cloud Recordings.
Error When Logging into Web CMS
Information regarding error messages when logging into Web CMS after an upgrade using a bookmarked login link.
Editing Zoom Cloud Recording Playback Range
Instructions to change the playback range of a Zoom cloud recording.
Allowing Participants to Record a Zoom Meeting
Instructions for allowing participants to record a Zoom meeting.
Enabling Closed-Captioning for Zoom Cloud Recording
Instructions for enabling closed-captioning capabilities on the user-level for Zoom cloud recording
Recording a Zoom Meeting to the Cloud With Closed-Captioning
Instructions for recording a Zoom meeting to Zoom Cloud with Closed-Captioning.
Issues Entering Final Grades
Information about being listed as the instructor of a course in order to enter grades for TopNet.