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Information on WKU ITS's policy on WKU Zoom Cloud Recording video retention.

Instructions for accessing Zoom Cloud Recordings.

Information regarding error messages when logging into Web CMS after an upgrade using a bookmarked login link.

Instructions for receiving Not a Valid Professor when updating Instructor of Record on Banner.

Instructions for how to edit a Mediasite presentation.

Information about Mediasite crashing on macOS computers when trying to record.

Instructions for using the Activity Engagement admin for recording attendance for a WKU sponsored event.

Instructions for recording an iPhone or iPad screen using a macOS computer.

Instructions for viewing your completed ITS trainings.

Instructions for scheduling a Zoom meeting to be recorded.

Instructions to change the playback range of a Zoom cloud recording.

Instructions for allowing participants to record a Zoom meeting.

Information about what to do if you are having issues with your webcam when recording through Mediasite.

Creating a Channel

Instructions on how to create a Mediasite channel.

Information about recording a collaborative (more than one presenter) video presentation in Mediasite.

Updating...