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Enabling and Using Closed-Captioning for Zoom Cloud Recording
Instructions for enabling and using closed-captioning capabilities for Zoom cloud recording.
Editing Zoom Cloud Recording Playback Range
Instructions to change the playback range of a Zoom cloud recording.
Proxy Access to TopNet for Students
Instructions to setup proxy access to educational records in TopNet.
Editing a Mediasite Video
Instructions for editing a Mediasite video.
Recording Attendance for Event
Instructions for using the Activity Engagement admin for recording attendance for a WKU sponsored event.
Default Destination of Voicemail Messages (Cisco Phones)
Information for default voicemail messages location in WKU email account.
Receiving Not a Valid Professor Error
Information regarding Not a Valid Professor error when updating Instructor of Record in Banner.
Recording an Active Zoom Meeting
Instructions for recording an active Zoom meeting.
Scheduling a Zoom Meeting to be Recorded
Instructions for scheduling a Zoom meeting to be recorded.
WKU Zoom Recording Retention Policy
Information on WKU ITS's policy on WKU Zoom Cloud Recording video retention.
Accessing Your Zoom Cloud Recordings
Instructions for accessing Zoom Cloud Recordings.
Error When Logging into Web CMS
Information regarding error messages when logging into Web CMS after an upgrade using a bookmarked login link.
Issues Entering Final Grades
Information about being listed as the instructor of a course in order to enter grades for TopNet.