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Downloading Zoom Recordings From a Shared Link
Instructions for downloading a Zoom Recording from a shared link.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Adding Shared Calendars (Outlook 2019 Windows)
Instructions for viewing shared calendars for Outlook 2019 on a Windows computer.
Cannot Send Messages from Shared Mailbox
Information about sending emails from shared mailbox accounts migrated to Microsoft 365.
Shared Mailbox Deleted Items Stored in Personal Account Deleted Items
Information about shared mailboxes' deleted items going to a user's personal deleted items folder.
Sharing an Office Computer
Information about sharing an office computer.
Mapping Z:\ (MapToCEC)
Instructions for mapping the Z:\ for CEC / Communications Sciences and Disorders access.
Adding a Shared Contact Group to Contacts
Instructions on how to add a shared contacts group to your own contacts.
Adding or Removing Delegate Access
Instructions for adding or removing a delegate in Outlook 2019 for macOS.
Requesting a Departmental Shared Calendar
Instructions for requesting a new Public Folder or shard calendar.
Migrating Public Folders to Shared Calendar
Information about requesting that public folder accounts are migrated to shared calendars.
Adding Shared Calendars (Outlook 2019 macOS)
Instructions for adding a shared calendar in Outlook 2019 on macOS computers.
Manually Syncing Email
How to manually sync an unpopulated mailbox in Outlook.
Finder Freezing When Editing Files on Network Drives
Information for macOS computers that have issues with files stored on network drives and instructions for remediating the problem.
Requesting Shared Mailbox Accounts
Instructions for requesting a shared mailbox account (e.g., bigred@wku.edu).