Search38 Results
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
Information on how to have a file on the S (Shared) drive that was replaced with a text file restored.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
Information for accessing network drives off campus.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for requesting a shared mailbox account (e.g., bigred@wku.edu).
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information on how to change the manager of a shared mailbox account.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
Information about creating folders on the WKU Shared Drive.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for disabling the Cached Exchange Mode in order to resolve Shared Mailbox sync issues.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information about shared mailboxes' deleted items going to a user's personal deleted items folder.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for requesting a new Public Folder or shard calendar.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
Information regarding restoring files and folders removed from the P: (personal), S: (shared), and U: (secure) drives.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
Instructions for restoring missing network drives when connected to the VPN off campus.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
Information regarding file names being too long to store on the WKU Shared or Personal Drive.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
- Connecting to Drives
Instructions for mapping to the Shared (S:) and Personal (P:) Active Directory drives on a Mac.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
- Connecting to Drives
Instructions for mapping network drives on a Windows computer.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
- Outlook 2019 (Windows)
Information about sending emails from shared mailbox accounts migrated to Microsoft 365.