Test Computer Audio Before Your Zoom Meeting

Issue/Question

How do I test my computer's audio before a Zoom meeting?

Environment

  • Zoom
  • MacOS
  • Windows

Resolution

  1. Open your Zoom Desktop client and sign into Zoom.
  2. Join the meeting.
  3. After joining, click Test speaker and microphone in the prompt window that will appear.
  4. The meeting will display a pop-up window to test your speakers. If you don't hear the ringtone, use the drop-down menu or click No to switch speakers until you hear the ringtone. 
  5. Click Yes to continue to the microphone test.
  6. If you don't hear an audio replay, use the drop-down menu or click No to switch microphones until you hear the reply.
  7. Click Yes when you hear the replay.
  8. Click Join with Computer Audio.
  9. If you would like to enable automatically joining by computer audio for future meetings, click the Automatically join audio by computer when joining a meeting checkbox on the bottom left of the prompt window.
  10. Click Join with Computer Audio to join the meeting with the selected microphone and speakers.

Note: If you are on Mac OS 10.14 Mojave, or newer, and are still having difficulty accessing your built-in mic, check your operating system permissions to confirm that Zoom has access to the mic

If you are using Windows and are still having difficulty accessing your built-in mic, Windows 10 has a privacy feature that may block Zoom from using the mic. Learn more about this feature and how to allow Zoom access to your mic. 

Please click here if you are having issues using an external USB mic, learn more here. 

Details

Article ID: 3479
Created
Thu 3/12/20 3:29 PM
Modified
Thu 5/28/20 9:24 AM