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Service Catalog

Categories (11)

Accounts & Access Services

Requests involving accounts and access to WKU systems.

Email & Calendar Services

Requests involving email and calendar services for Exchange (@wku.edu) & TopperMail (@topper.wku.edu).

Network & Wi-Fi Services

Requests involving the WKU campus network and wireless services.

WKU System & Software Services

Requests involving Blackboard, OU Campus, Library, Adobe Connect, myWKU, etc.

Computer, Hardware, & Printer Services

Requests involving desktop, laptops, technology hardware and printer services.

Campus Phone & Voice Services

Requests involving telephone services, fax lines, and the voicemail system.

Conferencing & Audiovisual Services

Requests involving audiovisual systems, IVS, conference rooms, EDS, etc.

Classroom & Lab Services

Requests involving WKU classroom technology, computer labs, and departmental computer labs.

Reporting & Programming Services

Requests involving programming and data report services.

Security Services

Requests involving security systems and video surveillance services.

Project & Event Services

Tickets involving requests to initiate IT involvement in a project.