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Service Catalog

Categories (11)

Accounts & Access Services

• Active Directory Access
• Shared/Personal Folder Requests
• Banner/TopNet Access

Email & Calendar Services

• Student/Employee Email Requests
• Generic Email Requests
• Mailing List Requests

Network & Wi-Fi Services

• Report Wi-Fi Issues
• Report Wired Network Issues
• Game & Network Device Requests

WKU System Services

• Report WKU System Issues
• Cisco VPN Requests
• Blog/Server Hosting Requests

Computer & Printer Services

• Report Faculty/Staff Computer Issues
• Computer Purchase Requests
• Report Printing Issues

Campus Phone Services

• Report Phone/Fax Issues
• Request Phone Features
• Ask Billing Questions

Conferencing & AV Services

• Conferencing Requests
• Audiovisual Requests
• Digital Signage Requests

Classroom & Lab Services

• Report Classroom/Lab Issues
• Request Software for Classroom/Lab
• Request Sponsored Lab Accounts

Reporting & Programming Services

• Request Programming Services

Security Services

• Report Video Surveillance Issues
• Electronic Access Control Requests
• Police Department Requests

Project & Event Services

• Construction Project Requests
• Library Event Requests
• Special Event Requests