Creating a Mailing Group in Microsoft 365

Issue/Question

How do I create mailing groups in Outlook that will serve as a distribution list?

Environment

  • Outlook Web Access (OWA)

Resolution

When adding members to your group, please note the following:
 
  1. Only WKU accounts can be added.
  2. WKU does not provide separate back-ups of Microsoft 365 group data.
  3. Microsoft 365 groups expire and are deleted after 180 days of inactivity (alerts sent 30, 15, and 1 day(s) before).
    Note: Activity includes viewing/reading messages, not just sending.
  1. Sign into OWA.
  2. Click Go to Groups.
  3. Click New group.
  4. Fill Name and Description for mailing group.
    Note:     The title of the group will be listed under the name box. (Ex. yourgroupname_UserManaged)
  5. In Email address box, you may use group name as the email address.
  6. Select Create and add members to group.
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