Outlook Crashes When Printing

Issue/Question

Outlook crashes when I try to print and the Print Preview window opens. 

Environment

  • Windows 7+
    • Microsoft Office Suite 2016
      • Outlook 2016

Cause

Printer drivers can cause this problem in Outlook; reinstalling the drivers / printers can correct this issue. 

Resolution

Removing the printer and then re-adding it to your computer will reinstall the drivers. For instructions on removing a printer, please see this article. For instructions on adding the printer back to your computer, please see this article. 

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