Enablng Zoom Waiting Room When Scheduling an Individual Meeting

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Issue/Question

How do I enable a Zoom Waiting Room when scheduling a meeting with the Zoom Client or Outlook?

Environment

Zoom

Resolution

Zoom Meeting Created Using Zoom Client

Open your Zoom Desktop client to schedule a new meeting.
Set your other meeting options.
Click Advanced Options.
Make sure Enable Waiting Room is checked.
Note: Even if the Join Before Host function is checked, it will not work if Enable Waiting Room is selected, as these two functions perform opposing tasks.
Click Schedule to schedule your meeting.

Zoom Meeting Created Using Outlook Zoom Add-In

Open your Outlook calendar and double-click the event containing your Zoom meeting to make changes to it.
Note: If you are editing a recurring meeting, you must open the entire series to be able to make changes to the Zoom meeting.
Click the blue Change Settings icon within the Appointment (if recurring, Appointment Series) ribbon at the top of the window.
In the Security section, make sure Waiting Room is checked.
Click save to save the changes to the Zoom meeting. The window will close and return to the Outlook event window.
Save & Close to apply the changes to the Outlook event.

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