Skip to main content
Western Kentucky University
Skip to Knowledge Base content
WKU Accounts & Passwords
Articles about WKUIDs, NetIDs, and Guest Accounts.
Articles about WKU systems. (e.g., Blackboard, TopNet, myWKU, Banner, OU Campus, etc.)
Software & Programs
Articles about software and programs supported by WKU IT. (e.g., Adobe Acrobat, Office 365, Microsoft Office, SPSS, SAS, Respondus, etc.)
Computer & Hardware
Articles about computers, printers, and peripheral devices NOT utilized in a classroom or lab.
Network & Wi-Fi
Articles about the campus network and wireless services.
Articles about mobile devices including Android, iOS, and tablet devices.
Email & Calendars
Articles about Student/Alumni (TopperMail) and WKU Employee (Exchange) email.
IT Services & Resources
Articles about IT services and resources offered by the WKU IT Division.
Campus Phone & Voicemail
Articles about telephone services, fax lines, and the voicemail system.
Discounts & Purchasing
Articles about discounts on software, equipment, and cellular devices that are available through the IT Division.
Articles about non-IT campus services.
Installing Microsoft Office 365 (macOS)
Installing Microsoft Office 365 (Windows)
Adding TopperMail Account
Setting up Cisco AnyConnect VPN (Windows)
Recovering Missing or Deleted Emails
Resetting a WKUID PIN
Finding a WKUID
Resetting a TopperMail Password
Finding a TopperMail Address
Finding a NetID