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Knowledge Base

Categories (11)

WKU Accounts & Passwords

Articles about WKUIDs, NetIDs, and Guest Accounts.

WKU Systems

Articles about WKU systems. (e.g., Blackboard, TopNet, myWKU, Banner, OU Campus, etc.)

Software & Programs

Articles about software and programs supported by WKU IT. (e.g., Adobe Acrobat, Office 365, Microsoft Office, SPSS, SAS, Respondus, etc.)

Computer & Hardware

Articles about computers, printers, and peripheral devices NOT utilized in a classroom or lab.

Network & Wi-Fi

Articles about the campus network and wireless services.

Mobile Devices

Articles about mobile devices including Android, iOS, and tablet devices.

Email & Calendars

Articles about Student/Alumni (TopperMail) and WKU Employee (Exchange) email.

IT Services & Resources

Articles about IT services and resources offered by the WKU IT Division.

Campus Phone & Voicemail

Articles about telephone services, fax lines, and the voicemail system.

Discounts & Purchasing

Articles about discounts on software, equipment, and cellular devices that are available through the IT Division.

Campus Services

Articles about non-IT campus services.