Installing Cisco Jabber

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Issue/Question

How do I install Cisco Jabber?

Environment

Windows
macOS
Android
iOS

Resolution

Windows

Click here to download the installer file.
Note: You may need to unzip the downloaded file before you can install.
Run CiscoJabberSetup.msi.
Follow the on-screen prompts the installer provides.

macOS

Personally Owned Macs

Click here to download the file.
Note: You may need to unzip the downloaded file before you can install.
Run CiscoJabberMac-Install.pkg.
Follow the on-screen prompts the installer provides.

WKU Owned Macs

From your Applications list, open the Self Service app.
Note: If you do not have the Self Service app, see this article to enroll your WKU-Owned Mac in our management system.
Locate the Jabber app.
Click (Re)Install.
After a few minutes, the app will appear in your Applications list.

Android

Search for Cisco Jabber on the Google Play Store or click here.
Tap Install.

iOS

Search Cisco Jabber on the App Store or click here.
Tap Get.
Complete FaceID or TouchID authentication if prompted.

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