Personal Device Support Information

Issue/Question

Does WKU ITS provide support for personally-owned devices?

Resolution

WKU ITS does not provide hardware-based support for personally-owned Student, Faculty, Staff, Alumni, or Retirees devices.

Available support for student personally-owned devices is limited to: setup of and logging into WKU systems, such as, Blackboard, email, iWKU, WKU's wireless networks, and mobile devices.

Students, Faculty, Staff, Alumni and Retirees that require other service of their personally-owned device may seek help from any of the following sources:

• Contact a local computer repair center: https://www.wku.edu/its/toppertech/hardware.php
• Contact device manufacturer.