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Creating/Changing Voicemail PIN
Instructions on how to create/change your voicemail PIN.
Dialing/Transferring Directly to Voicemail
Instructions for dialing / transferring a call directly to voicemail.
Troubleshooting Not Receiving Call Notifications on Cisco Jabber
Information about troubleshooting call notifications on Cisco Jabber.
Forwarding All Calls (Cisco)
Instructions on how to forward phone calls from a Cisco phone.
Making a Call from a WKU Phone
Instructions on how to make a phone call from a WKU phone.
Disabling Call Forwarding on Cisco Jabber
Information about troubleshooting call forwarding on Cisco Jabber.
Monthly Phone Costs
Information on the yearly cost for campus phone service.
Checking Voicemails From Phone
Instructions for checking your voicemails from your WKU campus phone.
Creating an Away Greeting
Instructions for creating an away greeting users will hear when directed to voicemail
Configuring Abbreviated Dialing (Cisco)
Instructions on configuring abbreviated dialing on a Cisco phone.
Using Abbreviated Dialing (Cisco)
Instructions on how to use abbreviated dialing on a Cisco phone.
Removing Callers from Conference Calls
Instructions on how to remove callers from an ongoing conference call.
Beeping Sound When Dialing an Off-Campus Number
Information about the beeping sound you get when dialing off-campus phone numbers.
Setting Up Cisco Aironet for Remote Employees
Instructions for remote WKU employees on how to set up a Cisco Aironet.
Calls Redirecting to Voicemail
Instructions for resolving an issue where all your calls automatically redirect to voicemail.