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Instructions for using the Microsoft Authenticator app if you do not currently have internet connectivity on your smart phone or mobile device.

Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.

Information regarding supported browsers for Blackboard.

Instructions for using the Cisco Any Secure Client VPN after it has been installed on an iOS device.

Instructions for setting up the Cisco VPN on an iOS device.

Information on requesting iWKU application changes or enhancements.

Instructions for adding a WKU Exchange Account (Faculty/Staff email) to an iOS device.

Instructions for activating Duo on a new phone with the same number?

Instructions for adding a TopperMail account to an iPhone or iPad.

Instructions for adding an Exchange account to an iOS device using the Outlook for iOS app.

Information about the connection options available to WKU students, employees, affiliates, and guests.

Instructions for turning Do Not Disturb mode on and off on iPhones, iPads, and iPod Touches.

Instructions on how to find the MAC address of an iOS device.

Instructions for recording an iPhone or iPad screen using a macOS computer.

Information regarding mobile device repair.