Setting up Outlook for Multiple Users

Issue/Question

How do I set up Outlook for multiple users on a shared computer?

Environment

  • Windows 7+
    • Outlook 2016

Cause

On a computer that uses a single logon profile, each person will need to have an individual Outlook profile created so they can choose which one to use, each time Outlook is opened.

Resolution

  1. If it is open, close Outlook.
  2. Click the Windows Start button.
     Note: On Windows 10, right-click the Start button.
  3. Select Control Panel.
  4. At the top right, ensure View by: is set to Large icons or Small Icons.
  5. Select Mail (32-bit)​.
  6. Click Show Profiles...
  7. Click Add...
  8. Enter a new Profile Name.
  9. Click OK.
  10. Proceed through the Auto Account Setup wizard.
     Note: If you receive message Allow this website to configure server settings?, check Don't ask me again, click Allow.
  11. Click the radio button for Prompt for a profile to be used when starting Microsoft Outlook.
  12. Click OK.
  13. Each time Outlook is opened, you will be prompted to choose which profile should be loaded.
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